Privacy Policy

Xilo Gestão & Experiência is committed to the privacy and security of its users, guests, and partners throughout the entire browsing and booking process on our website.

Your personal data (such as name, passport/ID, email, and phone number) are collected strictly to enable your booking, ensure property security, and process payments safely.

Your information is never sold or traded.

It will be shared with third parties solely and exclusively when strictly necessary to:

(i) grant access through building/condo gates and property owners;

(ii) process finances via certified payment gateways; or

(iii) comply with legal or regulatory obligations.We use cookies and browsing information to understand our website audience profile, improve our services, and ensure the best usability experience.

All data processing is carried out automatically and securely, following the standards required by the Brazilian General Data Protection Law (LGPD).

For your safety, we expressly advise against disclosing your access password to third parties.

Under the law, you have the right to request the correction, update, or deletion of your data at any time by contacting our support team through our official channels.

Any changes to our privacy policy will be properly updated and informed in this section.